Terms and Conditions

Terms and Conditions
 
By placing an order on this web site, you indicate your agreement to the terms that appear below:
Minimum age: To order and buy wines, you must be 18 years (in some countries 21 years) or over. By ordering wines, you confirm that you are 18 years of age (in some countries 21 years )or over and that you are legally entitled to enter into binding contracts. Customers have to ensure that alcoholic beverages may not be handed out to persons under the legal age.
This is why you are asked to answer the question about your date of birth, when you are placing an order with organicwinepure (Weinhaus Hartl).

Prices are shown in Euro per unit, including German VAT.

Returns: altough we select our wines very carefully, it may be that one of our wines is not to your satisfaction. In this case, please let us know and we will exchange or replace unopened bottles within 90 days of delivery.
Cancellation: Consumers can cancel their orders by e-mail, fax or other written statements within 2 weeks, beginning the day after receipt of the goods. Organicwinepure (Weinhaus Hartl) will refund any monies within 30 days of cancellation, except costs of shipping, when the goods have left our premises before.

Our guarantee: All the information provided on www.organicwinepure.co.uk. including prices and vintages, are correct to the best of our knowledge. Vintages which are out of stock will be followed by the next vintage.

Applicable law: In using the www.biowein-pur.de or www.organicwinepure.com web site, you have tacitly agreed to be bound by European law, which stipulates that any dispute with private customers will be decided by the national law of the consumer. Thus the conditions stated here are governed by the law of your country.

Consumer rights: None of the above Terms and Conditions affects your statutory consumer rights.

Online dispute resolution
The European Commission provides a platform for online dispute resolution (OS), which can be found here http://ec.europa.eu/consumers/odr/. Consumers have the opportunity to use this platform for the settlement of their disputes



Right of withdrawal
 
Returns: Although we select our wines very carefully, it may be that one of our wines is not to your satisfaction. In this case, please let us know and we will exchange or replace unopened bottles within 90 days of delivery.

Cancellation: Consumers can cancel their orders by e-mail, fax or other written statements within 2 weeks, beginning the day after receipt of the goods. Organicwinepure (Weinhaus Hartl) will refund any monies within 30 days of cancellation, except costs of shipping, when the goods have left our premises before.

Privacy policy

Security & Data protection: Our wine online store www.organicwinepure.com is hosted by
1 & 1, one of  Europe´s leading e-commerce provider, on their secure servers. Any of your personal information  is sent on secure pages of the highest level available on e-commerce sites.

Privacy: Your personal details will never be passed on to any third party for marketing use, and we will only contact you again concerning your current order or if you subscribe to our newsletter. We require the phone number at which you can be reached from 8 am to 5 pm for urgent information that we or UPS might need.