Shipping & Payment

Shipping & payment

Shipping & payment

The dispatch of our organic wines is carried out in unbreakable recyclable cartons

Possibly occurring damage in transit will be replaced by us.

 

Important notice

After we have placed the Tranpsort order with UPS, you will be notified by UPS that package (s) are traveling to you. These will usually arrive within 1-2 days. If you are not home at the time of delivery, parcels weighing up to 20 kg will be dropped off at a UPS access point near your address where you can be picked up within 7 days. For parcels over 32 kg, a second delivery attempt will be made. You can contact UPS first and schedule the 2nd delivery.

With the parcel number you can see on the UPS website the transport route and the day of delivery, but not the delivery time.

If at the time of your order you do not know whether you will be home on the day of delivery, you can give us the name and address of another person who can accept your package. We will then ask UPS to deliver it to the appropriate person. UPS deliverers are not entitled to hand over packages to other persons. In such cases, UPS will not be liable for the loss of any packages. For reasons of youth protection, wine parcels may not be handed over to minors!

 

 

Delivery time

Germany: 1 to 2 days

EU-countries: 2 to 5 days

UPS will deliver from Monday to Friday from 8am to 6pm.


Shipping costs flat rate per order and address
 

Germany: € 5,95

If you want to avoid having your package delivered to a neighbor, we ask for your message stating the name and address.
If you are not at home on the first delivery attempt, the courier will leave a notification in your mailbox indicating the address of the UPS access point where you can pick up the package during the following 7 days. Packages weighing more than 20 kg will be delivered to you a second time. In this case, please contact UPS for an appointment.

 

Different conditions in other EU countries concerning rules for the import of wines

We point out that in some countries within the EU different rules for the import of  wine where you can be asked to pay excise taxes and VAT. For information please send an e-mail or phone.

 

Austria, Belgium, Denmark (excluding Greenland, Faroe Islands), France, Luxembourg, Netherlands, Poland, Czech Republic

€ 9.95 for the first Box with up to 18 to 24 bottles or 28 liters in bag in boxes (maximal weight 32 kg).
For additional boxes each € 7,95
.


Estland, Finnland, Lettland, Litauen, Monaco, Sweden, Slowenia, Slowakia

€ 14.50 for the first Box with up to 18 to 24 bottles or 28 liters in bag in boxes (maximal weight 32 kg).
For additional boxes each € 8,55.


United Kindom, Greece, Italy (except Livigno), Ireland, Portugal (except islands), Romania, Spain, Hungary

€ 17.60 for the first Box with up to 18 to 24 bottles or 28 liters in bag in boxes (maximal weight 32 kg).
For additional boxes each € 11.65.
 

Switzerland

For deliveries to Switzerland we will gladly inform you by e-mail about the prices of our products, shipping rates and import conditions. Please send your inquiry by e-mail to: hartl@weinpur.de

 

Payment Methods

 

New customers

Pre - Transfer to our bank account by (we recommend to use the system SEPA). The order will be shipped immediately after receipt of payment..

PayPal, safe, easy, fast
If you are registered with PayPal with an account that covers the amount you intend to pay for your order, it is a quick and easy method of transferring  money free of charges. The dispatch of your order follows immediately after the confirmation of Paypal has arrived..
 
Credit Card through PayPal Plus At the conclusion of your ordering process, click on PayPal.
If you don't have an account with PayPal, You can pay the invoice amount to PayPal by credit card! (VISA, MASTER)  PayPal transfers your payment immediately to Biowein[pur] Hartl and your order will be processed immediately. This payment method is safe and free of charges for you!


Regular customers


Purchase on invoice with payment by direct debit - bank deposit 10 days from invoice date
We charge 3% of the invoice amount for non-redeemable or direct debits returned due to contradiction, but at least  10, - EUR as fees and expenses.


Purchase on account - Payment by bank transfer 10 days from invoice date We will send you our invoice  
together with the goods or by E-Mail, with the request to transfer the invoice amount to our account within 10 days
without deduction of cash discount.

PayPal - safe, easy, fast
If you are registered with PayPal with an account that covers the amount you intend to pay for your order, it is a quick  and easy method of transferring money fre of charges. The dispatch of your order follows immediately after the  confirmation of Paypal has arrived.

Credit Card through PayPal Plus
At the conclusion of your ordering process, click on PayPal.
If you don't have an account with PayPal, You can pay the invoice amount to PayPal by credit card!
(VISA, MASTER) PayPal transfers your payment immediately to Biowein[pur] Hartl and your order will be proces
sed  
immediately. This payment method is safe and free of charges for you!